Assistant Spa Manager/ Therapist
JOB TITLE: Assistant Spa Manager
RESPONSIBLE TO: Spa Manager
RESPONSBILE FOR: Spa Department Staff
OVERALL PURPOSE OF JOB: To ensure the
smooth running of the treatment department, offering clients ultimate
PLACE OF WORK: Day Spa Division
MAIN DUTIES AND RESPONSIBILITIES
1. Ensure the effective day-to-day running
of the spa department.
2. Ensure the sales floor is supervised at
3. To motivate and encourage the team to
reach their set sales and treatment target.
4. Ensure all billing is carried out
accurately and on time.
5. Ensure all staff are following their
individual schedules to accurate time. Prompt on the hour and the half
6. Ensure the treatment allocation is fair
for all staff meeting the business needs.
7. To allocate duties to staff with free
8. To ensure standard dress code is adhered
to when handing out treatment schedules in morning.
9. Ensure all clients are aware of the
procedure within the spa department and assist personally.
10. To use the special offers board to full
potential to sell all remaining space for the day.
11. To monitor space for week and decide
with Spa Manager on specials that can be authorised to increase
utilisation and revenue.
12. To increase spa department revenue.
13. To motivate and encourage the promotion
of treatment and retail sales.
14. To do a comprehensive check of the
department before it opens and during the day, arranging for any
necessary jobs to be completed.
15. Ensure that the shop floor is covered
at all times, for lunch breaks, sickness, promotions, demos and
16. To carry out room audits every day to
ensure high standards are carried through
17. To lead by example demonstrating the
highest standard of professionalism at all times.
18. To deal with any first-aid situations
and ensure a detailed report is written up in the accident book.
19. To deal with client complaints in a
professional manner and write up any product or treatment reactions,
making sure that the client reads and signs the form.
20. Be aware of Health and Safety issues
and protocols and risk assessments for the whole department.
21. To undertake own admin duties as set
out by Spa Manager.
22. To undertake any other reasonable
duties as delegated by the Retail Director, Group Spa development
Manager, Spa Manager and company owners.
We are looking for a Senior Spa Therapist
to join our luxury Spa. Based over 2 floors, our Senior Therapists work
under limited guidance in one of our exquisitely appointed treatment
rooms. The Senior Spa Therapist is responsible for delivering
exceptional treatments to guests of the spa, including VIPs,
journalists, key clients and members in line with ESPA and Hotel brand
standards, while maintaining the excellent 5* star client care, cleaning
standards and grooming standards.
You will have a proven track record of
service excellence in a spa environment. You will be fully ESPA trained.
Your communication skills will be exceptional as will your ability to
maintain and encourage the use of confidential records in relation to
guest preferences to ensure delivery of an authentic service.
We are encouraging a diverse workforce
however you will be required to have good levels of written and spoken
English and be eligible to work in the UK. Fluency in a second language
would be beneficial.
Spa Therapist (Full and Part Time)
10 April 2014 05:00 PM
Please see attached
Job Type: Full Time
& Casual, Part Time (15-30 hours)
Dream of spending your days in luxurious five star
surroundings? One of Europe’s finest golf, spa and leisure
destinations is looking for experienced, professional Spa
Therapists to join our established and talented team. With
two luxurious spas featuring beautifully appointed treatment
rooms, here at The Celtic Manor Resort you will deliver some
of the finest and most contemporary therapies available from
leading luxury brands including Elemis, Leighton Denny Nails
and Daniel Sandler. Your passion for the industry and strong
customer focus will ensure that you are committed to
delivering the ultimate guest experience. Qualified to NVQ
level 3 (or equivalent), you will ideally have experience of
working with either Elemis treatments and products (although
not essential). In return, we can offer position on a full
time basis, together with a host of exceptional five star
Voted Best Spa in Wales 2013 (Good Spa Awards), Best UK
Hotel Spa 2013 (The Spa Traveller Awards) and Best for Golf
and Spa UK 2012 (The Spa Traveller Awards), The Forum Spa
immediately envelopes you in a sanctuary of serenity and
Whether your focus is on facial, body or sensory
indulgence, we will take you on a journey through your
senses of well-being, offering you the finest spa treatments
and the most contemporary therapies available. Many are
universal to both men and women.
The beautifully appointed treatment rooms are designed to
welcome and relax our guests. With soft ambient lighting,
aromatic scents and luxurious electronic therapy couches,
they ensure total privacy so that you can feel rejuvenated,
restored, and relieved of all stress.
In line with the requirements of the Asylum &
Immigration Act 1996, all applicants must be eligible to
live and work in the UK. Documented evidence of the
eligibility will be required from candidates as part of the
recruitment process. The Celtic Manor Resort is an equal
opportunity employer and would welcome interest from
applicants of all ages.
Senior Beauty Therapist
(Job Number: OPE0243Z)
Locations: Hilton Sheffield Hotel Victoria Quays, Furnival Road
Sheffield S4 7YB
A Senior Beauty Therapist with Hilton
Hotels & Resorts is responsible for overseeing the Beauty Team,
responsible for achieving monthly sales targets & KPI's, managing and
carrying out treatments to deliver an excellent Guest and Member
What will it be like to work for this
Hilton Brand?One of the most recognized names in the industry, Hilton
Hotels & Resorts offers travelers a world of authentic experiences. The
brand continues to be the innovative, forward-thinking global leader of
hospitality. With products and services that meet the needs of
tomorrow's savvy global travelers, we shape experiences in which every
Guest feels cared for, valued, and respected. If you understand the
importance of upholding a brand’s reputation and value the effort it
takes to provide a globally recognized hospitality experience, you may
be just the person we are looking for to work as a Team Member with
Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where
we promise an exceptional Guest experience every time.What will I be
As a Senior Beauty Therapist, you are
responsible for managing and carrying out treatments to deliver an
excellent Guest and Member experience. A Beauty Therapist would also be
required to help achieve sales targets and manage customer feedback.
Specifically, you will be responsible for performing the following tasks
to the highest standards:
•Manage and carry out procedures, have current knowledge of
treatments, and ensure all treatments comply with current legislation
and company standards
•Ensure client experience is proficient including bookings, payments,
and consultation cards
•Interact and communicate effectively with clients, members, team
members, guests, and management team
•Assist Club Manager in meeting and exceeding department sales
targets and ensure that sales are recorded accurately
•Ensure health, safety and COSHH regulations are complied with and
club rules are observed by members, clients and guests
•Manage customer feedback effectively to ensure issues or compliments
are escalated to enable long-term improvements in products and services
•Comply with hotel security, fire, and health and safety regulations
What are we looking for?
A Senior Beauty Therapist serving Hilton Worldwide Brand hotels and
vacations are always working on behalf of our Guests and working with
other Team Members. To successfully fill this role, you should maintain
the attitude, behaviours, skills, and values that follow:
•Relevant qualifications for the role
•Good communication skills
•Committed to delivering a high level of customer service
•Excellent grooming standards
•Flexibility to respond to a range of different work situations
•Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the
following capabilities and distinctions:
•Experience managing own diary
•Experience working as a Beauty Therapist
Are there any Special Conditions Related to this Position?
Yes. This position requires a Criminal Records Bureau Check. Hilton
Worldwide will conduct this check during the employment process.
Advertised Salary: £7.29 ph
Job: Spa, Golf, Health Club and Recreation
5 Bubble, Y Spa at
Therapists - casual
The award winning, 5 Bubble, Y
Spa at Wyboston Lakes is currently recruiting for outstanding Elemis
face and body spa therapists to join their exceptional team on a full
time or weekend basis. Our management team have over 30 years of
experience in delivering 5 Star Spa experiences to guests and with the
opening team have created both an exceptional spa experience and a
fabulous working environment.
Successful applicants will
be proud to have a record of delivering the very best service in Elemis
treatment and will be supportive team members, have a smart appearance,
great smile and great reliability. Pride in your work and flexibility in
order to meet our customer requirements and even to exceed their
expectations is important to us.
The role is working
principally weekends, five out of six weekends, with days in the week
according to business needs. In return, we provide meals on duty when
working full shifts, a flattering uniform, discounts in our Restaurant &
Bar, Spa, Hotel, Health Club and Golf Course and the opportunity to be
part of an innovative and exciting team.
Candidates should be NVQ
Level 3 trained already, but consideration would be given to those
currently studying for this level providing they have already completed
Successful applicants will
be proud to have a record of delivering the very best service and will
be supportive team members, have a smart appearance, great smile and
great reliability. Pride in your work and flexibility in order to meet
our customer requirements and even to exceed their expectations is
important to us.
Please apply on line or
call 01480 223055.
Hanbury Manor / A
Marriott Hotels & Country Club
Beauty Therapist -
Hotel/Office: Hanbury Manor, A Marriott Hotel & Country Club
England, United Kingdom
Job Category: Spa
Brand: Marriott Hotels &
Resorts and JW Marriott Hotels
With more than 300 managed
properties worldwide (including conference centers) our flagship brand,
Marriott Hotels & Resorts celebrates the drive, focus, and resilience of
our guests while focusing on exceptional service and genuine comfort. As
part of the Marriott Hotels & Resorts team, you'll work to make the most
of the travel experience of each and every guests. Find Your World™ at
Marriott Hotels & Resorts.
With its fragrant walled
gardens, stately Jacobean country house and 200 acres of Hertfordshire
parkland, the historic Marriott Hanbury Manor Hotel and Country Club
makes a lasting impression. As London's time honoured "Original Country
Retreat", you'll find the obliging service and amenities expected from a
5-star luxury hotel. It's a standard that extends from the richly
panelled library warmed by an open fireplace, to elegant guest rooms,
each individually designed and offering plush new bedding and business
savvy touches like high-speed Internet. Savour the award-winning dining
at Zodiac, serving fine cuisine in exquisite surroundings, and at Oakes
Grill, offering a contemporary flair. Yield to the blissful pleasures of
the luxury spa, work out in the fitness centre or take on the
par-defying PGA championship golf course. And for business or social
events, the Marriott Hanbury Manor Hotel and Country Club offers a
distinctive conference and meeting facility that will please the most
Provide treatments to
guests and members ensuring they are met in a professional, timely and
efficient manner helping achieve the departments budget figures and
standards. Assess guest needs and inquire about contraindications (e.g.,
allergies, high blood pressure, pregnancy) before beginning service.
Escort guests to and from treatment rooms. Arrange workstation,
treatment room, and/or drapes, and check with guest to ensure guest
comfort and safety throughout service. Promote and sell spa/salon
services. Clean, maintain, and sterilize tools. Maintain cleanliness of
workstation and/or treatment room throughout shift, dispose of trash and
dirty linens, and secure supplies and equipment at the end of each
shift. Monitor and stick to time schedule throughout the day. Handle
inappropriate guest behavior by stopping service and informing
supervisor/manager. Maintain current licensure in service area. Report
accidents, injuries, and unsafe work conditions to manager; complete
safety training and certifications.
Follow all company policies
and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests' service needs; thank
guests with genuine appreciation. Speak with others using clear and
professional language. Develop and maintain positive working
relationships with others. Stand, sit, or walk for an extended period of
time; grasp, turn, and manipulate objects of varying size and weight.
Move, lift, carry, push, pull, and place objects weighing less than or
equal to 10 pounds without assistance. Perform other reasonable job
duties as requested by Supervisors.
Marriott International is
an equal opportunity employer committed to hiring a diverse workforce
and sustaining an inclusive culture. Marriott International does not
discriminate on the basis of disability, veteran status or any other
basis protected under federal, state or local laws.
The Varsity Hotel, Cambridge
Must have minimum NVQ Level
3. Previous experience is preferred but not essential. Working in a busy
established Town Centre Spa at the Glassworks Elemis Spa at The Varsity
Hotel. Must have good customer service skills and a polite and friendly
manner. Duties to include all aspects of beauty therapy including
selling retail products, keeping working areas clean and tidy and any
other related tasks. Previous knowledge or training in Elemis would be
beneficial. Uniform is supplied. Looking for a weekend therapist with
possibility of over time.
Ability to massage is
Please email your CV to
Posting Date: 03/02/2014
Company: The Glassworks
Industries: Personal care
products and cosmetics
Job type: Part time less
than 30 hours
Salary: £6.50 - £7.50 per
Nicola & StaceyThompsons
Cambridge, CB5 8AQ
Storefjell 1001, Norway
Storefjell Resort Hotel is looking for people to work Fridays, New
Year's Eve, winter holidays and Easter.
Storefjell is located on the Golsfjellet (Gols Mountain) beween Gol and Fagernes
Mobile: 906 52 889
Arendal Herregaard Spa & Resort,
Arendal Herregaard Spa & Resort, is looking for Spa and massage
therspists for evenings and weekends. We wish you welcome to our
exclusive Spa department
with many new
treatments and attractions.
Herregaarden has been nominated by ”Health & Beauty 2008” for the "Years
Best Spa Resort".
Tlf: (+47) 370 60 830
Contact: Helene Knutsen
Mob: (+47) 92 26